Risk Management

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DCIDS’ philosophy and approach to legal and risk management issues revolves around a commitment to the following items:

bulletA concern for compliance with laws and regulations
bulletA belief in a proactive, rather than reactive approach
bulletA strong support for and belief in quality principles as customer service and risk reduction tools

DCIDS will err on the side of caution when appropriate, and understands the need to balance legal concerns and risks with the need to conduct business in an effective and appropriate manner.

Legal support is provided by in-house counsel and is available at all times to provide guidance concerning business, clinical or personnel issues. Counsel also provides a comprehensive set of inservice education programs on legal, ethical and management/personnel issues.

The Risk Management program includes an occurrence reporting system with appropriate quality assurance evaluation procedures and forms. Each location provides for monthly risk management committee meetings.

Adequate general and professional liability coverage with reputable carriers is secured.

As evidence of DCIDS’ commitment to a proactive approach, all local transplant surgeons must pass a stringent credentialling process in order to recovery organs for DCIDS.  

Regional Offices

Golden State Donor Services 1.916.567.1600 Referrals 1.800.762.8819 Fax  1.916.567.8300

Mountain Region Donor Services 1.423.915.0808  Referrals 1.888.562.3774 Fax  1.423.915.1170 

New Mexico Donor Services 1.505.843.7672 Referrals 1.800.843.7672 Fax  1.505.343.1828

Sierra Eye and Tissue Donor Services 1.916.569.0200 Referrals 1.800.762.8819 Distribution 1.800.435.5780 Fax  1.916.569.0300

Tennessee Donor Services Nashville 1.615.234.5251 1.888.234.4440 Referrals 1.800.969.4438 Fax  1.615.320.1655

Tennessee Donor Services  Chattanooga 1.423.756.5736 Fax  1.423.756.5904

Tennessee Donor Services Knoxville 1.865.588.1031 Fax 1.865.588.5903

Tennessee Donor Services Jackson 1.731.425.6393

Our Corporate Office

DCIDS Organ Services 1.888.234.4440

DCIDS Tissue Services 1.888.234.4399

DCIDS Tissue Orders 1.888.216.0319